Mortgage lender RBC has announced that it is rolling out voice recognition technology that will identify customers when they contact its call centres.
Using the subtle differences in each of our voices the technology the system will create and remember a unique "voiceprint" for customers.
It will use the technology developed by Nuance, the company behind the Dragon software, which allows computer users to speak-to-type. The system will assess the voice pattern of the caller during the conversation.
Are you looking to invest in property? If you like, we can get one of our mortgage experts to tell you exactly how much you can afford to borrow, which is the best mortgage for you or how much they could save you right now if you have an existing mortgage. Click here to get help choosing the best mortgage rate
Technology continues to change the way we live our lives and banking is embracing innovations.