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RBC takes another step on the path to digital transformation

by Steve Randall on 13 Mar 2020

If the Canadian mortgage and real estate industries are to become fully digital then identity verification will be an important component.

This week, RBC announced that it was the first Canadian bank to offer digital government identity verification solutions.

“We are adding to the existing suite of digital identity solutions developed by the banking industry by providing clients with another option for securely verifying their identity with us,” said Sean Amato-Gauci, EVP, Cards, Payments & Banking at RBC.

The ability to scan passports or other government ID when opening an account in branch, is a significant step on the digital transformation of Canada’s banks.

“Verifying and protecting our clients’ identities is among the most important things we do,” says Peter Tilton, SVP, Digital at RBC. “The world-class technology underpinning these features will better protect clients from fraud caused by identity and document forgery and give them an unparalleled account opening experience.”

Verify with a selfie
While the current innovation enhances the connection between RBC’s Mobile app, a further development later this year will enable mobile verification using life selfies to further verify users’ identities against their government ID.

The process is compliant with Know Your Customer and Anti-Money-Laundering regulations.



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