Millennial couple files tribunal complaint over rental denial

A Toronto couple who had their application for a condo rental denied has filed a complaint with the Human Rights Tribunal of Ontario, highlighting the particular difficulty that many representatives of this demographic encounter in their search for homes.
Ryan Young (23) and Nina Tesan (22), who were planning to leave their respective family homes and start putting down roots of their own,  lamented Royal LePage Terrequity Realty ‘s decision to reject their application, despite being rated as “excellent” in their credit reports and having a combined annual income of around $80,000.
“It shows how bleak the housing market can be for millennials, as we do not have the level of income necessary to afford a house in the [Greater Toronto Area] and also seemingly cannot rent due to misguided perceptions that young people are irresponsible or destructive,” Young told CBC News.
The rejection email cited the couple’s age as a driving reason for the decision. Young and Tesan was planning to rent a two-bedroom, two-bathroom condo that was listed for $1,900 a month.
“They’re in their early 20s, and my client wasn't interested in the potential problems that may arise from it,” Royal LePage Terrequity Realty’s Edmund Fajardo wrote in the email.
“They have great credit for now, but they've never had to maintain a home themselves nor had the responsibility of having to pay the expenses of living on their own,” Fajardo went on to say. “Their combined income of just over 78K gross, in our opinion, is too low.”
“You can go ahead and expend your energy in filing a complaint. Good luck.”
Tony Sbrocchi, the couple’s agent, expressed bafflement at the decision. The provisions of Ontario’s Human Rights Code and the Residential Tenancies Act prohibit the use of age as a factor in considering the applications of potential occupants.
“My reply to the listing agent was, ‘Wow.’ I've never heard of this before. We figured the application was a slam dunk. We were not prepared for this at all,” Sbrocchi said.
“We're in a society now and everyone thinks millennials are going to be their parents' basement dwellers till they're 35. That could be a reality if people don't rent to them.”

Related stories:
Budget options for Canadian millennials in the age of soaring prices
Commentary: The need for market adjustments to accommodate increased renting

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