What are the top gifts landlords give to tenants?

If you believe every headline you read, the relationship between landlords and tenants is one fraught with tension – but a new survey shows a much softer side.

More than a third (34 per cent) of landlords who responded to the survey, by tenant insurance provider Endsleigh, said they have given a welcome or farewell gift to a tenant.

It found that 54 per cent of tenants received help with DIY and 29 per cent received a bottle of wine from their landlord. As a result, 72 per cent of tenants said such acts positively changed their perception of their landlord.

Indeed, 70 per cent of tenants who received an act of kindness stayed in the property for 24 months or more, compared to just 53 per cent who didn’t receive an act of kindness.

Among landlords who were asked what gifts they give tenants, 59 per cent said a bottle of wine, while 49 per cent gave cards and 25 per cent gave plants or flowers.

Additionally, qualitative data showed that landlords gave tenants everything from Christmas hampers, home-grown vegetables through to rent-free months during periods of unemployment and topped up gas and electricity meters.

“Providing a welcome hamper when a new tenant moves into a property will go a long way to setting the relationship off on a good foot,” said Marcus Latchford, lettings and landlords manager at Endsleigh.

“However, the thoughtful, practical gifts and gestures like offering to hang pictures on the wall or letting the tenant select flooring when redecorating add the most value.”

The survey also asked landlords and tenants about the ideal relationship. Half of the landlord respondents said a professional relationship was ideal, while 49 per cent of tenants said the same.

More than a third (36 per cent) of tenants wanted a friendly relationship with their landlord compared to just 21 per cent of landlords.

“The easiest and most stress-free lettings come when there’s a good working relationship between the landlord and the tenant,” said Latchford.

“Our survey results show it’s important to remain professional as a landlord, but also that tenants appreciate help getting settled into a property.”

What kind of gifts have you given your tenants? Share your experience in the comments section below.

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  • by BC 2015-03-29 7:06:48 AM

    Great article! I think the tenant landlord relationship is critical. There are number of acts that can contribute or oppose that, but I have found that gifts are an easy way to make tenants happy. I personally use gift cards for pizza, so they will get a couple pizza nights on me. But it depends totally on the age and personal life of your tenant. If you have enough cash flow room, the best gift a tenant can receive is a small drop in rent. When I have great tenants whose lease is coming up, I offer a $20 drop in rent, which goes over very well. Think about it, this small offer can keep good tenants in your property and will reduce the hassle factor on you as a landlord (finding new tenants and building that new relationship from square one).

  • by mason 2015-12-11 7:57:12 PM

    I have given my tenant a basket with wine,crackers,candy,gift card,Christmas card with money.

  • by sergerybrin 2016-02-20 12:04:51 AM

    Yes, i will definitely try this .Actually this is best and easy way to keep your tenants happy ..I would like to give some wine, bear, crackers and candy for their kids.

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