IN FOCUS: Property management services with a difference

Why it’s crucial to outsource property management

May 18, 2018

Outsourcing core functions to a reputable property management company is an easy and affordable way for an investor to ensure that their property remains in great condition and maintains its value. In many cases, investors who attempt to do everything on their own find themselves in situations that they are not prepared for.

“There is a real financial risk for an investor who decides they can do everything on their own,” says Jason Duncan, CEO of RentalMiles.  “Landlords do collect a security deposit but if a tenant causes damage that goes beyond that cost, and it cannot be proven to be their fault, the investor could end up in serious financial trouble.”

Duncan also raises another hazard that’s just as serious but not often considered by landlords: the risk of physical harm. “The landlord might end up getting into dangerous situations if they are in dispute with a volatile person,” Duncan says. “There are laws in place to protect you, but situationally speaking it could be risky if you end up with somebody that you were not able to do proper background checks on.”

All of these potentially risky scenarios can be avoided by hiring a professional property management company. From screening for high quality tenants and managing marketing and listings to handling any legal situations that arise, property management companies give investors the sort of peace of mind that is hard to find.

“Investment properties typically play an important part in an individual’s retirement, so there is a lot on the line,” says Duncan. “We hire experienced agents who know all of the ins and outs of renting properties and the potential risks. We handle all tenant placements on behalf of the property owner and manage all of the listing services throughout various marketing websites. We have that experience of screening people to make sure the investor has quality tenants in their property.”

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RentalMiles is a property and loyalty rewards management business. Our ecosystem is designed as a 100% digital platform managed through Apps & Websites and supported by a Global Concierge. Global Concierge puts a Concierge at the front door of every tenant and provides services to them that Independent Landlords (ILLS) rarely can. The Concierge also has the effect of removing many processes and tasks that distract professional Agents and take their time away from landlords and tenants e.g. maintenance tasks are outsourced and are not performed by RentalMiles.

At RentalMiles we believe in the rights of landlords & tenants and seek to reward both parties significantly for good behaviours. Our clients’ status increases the longer they stay with us, as do their earning rates for loyalty rewards. We use data intelligently so that tenants are encouraged to stay within the RentalMiles family and don't start from scratch each time they rent. The behaviours we reward also benefit the landlord, so we’ve tried to create a new industry culture within residential property management, one where all parties benefit.

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